Gerald Neo

Gerald Neo

Regional e-Marketing Executive at RS Components

Singapore

Current
  • Regional e-Marketing Executive at RS Components
  • Owner at GeraldHeralds.com
Past
  • Web manager at SinglesOne
Connections
172 connections
Industry
Internet
Websites

Gerald Neo’s Summary

A creative and resourceful individual with career goals of coming up with innovative ways to build/market business in digital space.

Launched a blog named Gerald Heralds recently to help executive in search of effectiveness in their career life as well as personal life.

Also a passionate learner with an ever-growing appetite for knowledge in the following areas:

1) Interactive/social media marketing
2) Leadership development
3) Organization management
4) Project management
5) Talent/Personal development
6) Team managment
7) SEO/SEM

Core competencies
• A self-driven professional with experience in interactive marketing, project management and process management
• Dynamic, strong entrepreneurial acumen with proven records of achievement in a fast-paced environment
• Capability to motivate team members and lead them to excel under stressful circumstances.
• Innovative use of the technologies to improve work efficiency and effectiveness
• Excellent knowledge of all mainstream Web technologies and interactive media
• Excellent knowledge of leadership development and personal development

Gerald Neo’s Specialties:

- Interactive / online marketing
- Leadership and personal development
- Process management
- Training and coaching
- All mainstream Web technologies and interactive media


Gerald Neo’s Experience

  • Regional e-Marketing Executive

    RS Components

    (Public Company; ECM; Business Supplies and Equipment industry)

    February 2009Present (1 year )

    • Proactively drive e-Commerce sales for RS websites in APAC and scale up overall e-Commerce performance in APAC, through benchmarking and performance analysis

    • Implement various message delivering mechanisms at different stage of the customer life-cycle within e-Commerce channels in APAC

    • Manage and monitor SEM campaigns/budget in all search engines across 10 countries

    • Manage and liaise with external agencies for all SEM campaign activities

    • Liaise with Product Management Team & internal teams for campaign-related content & raw data for SEM campaign activity use

    • Manage and work with internal teams to resolve search-engine-marketing and search engines related issues pertaining to the RS sites

    • Review and share APAC SEM activity benchmarks and best practices

  • Owner

    GeraldHeralds.com

    (Internet industry)

    January 2008Present (2 years 1 month)

    The focus of Gerald Heralds is on effectiveness. Be it in your life, in your career, or in your organization. Gerald Heralds provides advice and information on how to be a successful and effective executive.

  • Interactive Lead

    RedWorks Singapore

    (Public Company; WPP; Marketing and Advertising industry)

    June 2008December 2008 (7 months)

    Operations
    - Reported to Regional President with full responsibilities for all operations and profitability of the interactive department

    - Managed a team of 2 Project managers, 3 Web designers and 3 Interactive developers in providing interactive services to both internal clients (OgilvyOne, Ogilvy Advertising, Ogilvy PR e.t.c) and external clients.

    - Provides leadership and guidance in all aspects of the project cycle

    - Participate or assist in development of proposals and pitch documents in collaboration with business development teams.

    - Develop, enhance & enforce processes and/or tools to ensure smooth project deliveries with appropriate quality control

    - Responsible for drafting or reviewing scope of work, cost estimates and SLAs for pitches, and new business for identified clients

    - Responsible for conflict resolution with external/internal party

    - Advise & direct project teams on solutions and effective working procedures for project success.

    Training and learning development
    - Educate & train current & new staff continuously on RedWorks work processes, roles, and responsibilities.

    - Responsible for training, skills development & quality of work from projects team.

  • Lead Producer

    XM Asia Pacific

    (Public Company; Marketing and Advertising industry)

    February 2005September 2007 (2 years 8 months)

    • Lead a team of 5 people to manage and deliver a retainer account (Nokia Asia Pacific website - www.nokia-asia.com) of S$2 million dollars.

    • Provided consultation support on the maintenance of 8 Nokia regional sites in APAC (Thailand, Singapore, India, Indonesia, Malaysia, Korea, Australia and Philippines)

    • Set-up Nokia APAC extranet to facilitate the sharing of online assets/analytic reports and knowledge of Brand guidelines among 8 Nokia regional sites

    • Implemented Nokia online survey across Nokia APAC and 8 regional sites and all email program (Nokia Connections and Be The First To Know edm) to gather feedback to improve Nokia sites and it’s email program.

    • Recommended and implemented the use of podcast in project department’s bi-weekly training program to ensure the knowledge shared during training can be retained for future usage.

    • Being acknowledged for promoting excellent degree of services to clients.

  • Senior Techician

    Republic of Singapore Airforce

    (Military industry)

    July 1997July 2004 (7 years 1 month)

    • Lead a team of 6 to 8 men in ensuring the serviceability of E-2C Hawkeye Airborne Early Warning aircraft and maintaining its avionics systems.

    • Successfully completed a tour of duty as the Assistant Logistics Controller in handling overall maintenance of all aircrafts and coordinated technicians for 2 shift operation of the squadron.

    • Together with the WITS (Work Improvement Team), effectively reduced the trouble-shooting time of a specific aircraft’s problem from two hours to just ten minutes.

    • Successfully lead a team of 2 technicians in assisting in a project of structural enhancement of the central wing of the aircraft.

    • Completed an Military exercise with Airforce of other countries as an Aircraft Logistics Controller

    • Established a mentor role in guiding junior technicians to improve their technical skills; and also conducted trade training for junior technicians during squadron training days.

  • Web manager

    SinglesOne

    (Recreational Facilities and Services industry)

    January 2000July 2002 (2 years 7 months)

    SinglesOne.com is a free friendship website that promotes friendship and companionship for Singaporean aged between 18 and 35, using forums and outdoor/indoor activities. I had successfully marketed Singlesone.com to 2000 active members through my active role and involvements.

    • Responsible in managing a database of 2000 members and handling the development and progress of the website.

    • Actively marketed the website using forum and activities ranging from wine-tasting to romantic dinner for 30 friends.

    • Creatively designed the outlook of the website in order to enhance the overall experience of the members and visitors accessing our website

    • Together with the programmer, planned and managed every features (e.g. registration, search function, forum etc) of the website to enhance the ease of use for our members.

    • Handled editorial work of the website newsletter that created awareness of our new features in the website.


Additional Information

Gerald Neo’s Websites:


Gerald Neo’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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