Bianca Polak

Bianca Polak

Sr. Software Manager at Tyco Fire & Security

Singapore

Current
Past
  • IT Consultant / Trainer at Panoramix Consultancy, The Netherlands
  • Researcher at Central Bureau of Statistics (CBS), The Netherlands
Education
  • National Institute of Education Singapore
  • Zhejiang University, Hangzhou, China
  • Free University of Amsterdam, The Netherlands
  • Vrije Universiteit Amsterdam
Connections
74 connections
Industry
Information Technology and Services

Bianca Polak’s Summary

Over 12 years of working experience in the Information Technology and Services industry of which the past 8 years mainly in the position of Project Manager.
Currently pursuing a MA degree in Instructional Design and Technology with the goal of moving towards applying Technology into the Educational Services Industry on a professional level.
In order to reach this goal, I took the step in 2004 to start my own business and work as a freelancer to earn my living and slowly getting closer to pursue my goal.

Bianca Polak’s Specialties:

IT Project Management, Software Functional Design and Requirement Specification, User Interface Design, User and System Administrator level training design and conducting training.


Bianca Polak’s Experience

  • Sr. Software Manager

    Tyco Fire & Security

    (Public Company; TYC; Security and Investigations industry)

    May 2009Present (9 months)

    Leading the software team to implement an Integrated Traffic & Plant Management System for the Woodsville Interchange Tunnel that is currently being developed for LTA. This software is using JAVA, CORBA and Oracle Database on a mixed platform of Solaris Unix and Windows based servers and clients.

  • Consultant

    Thalassa Consultancy, Singapore

    (Information Technology and Services industry)

    July 2004April 2009 (4 years 10 months)

    IT Consultancy, IT Project Management, Training Solutions, Instructional Design.
    Software Consultancy to the FIDS main contractor to oversee the software delivery in final phase of the Flight Information Display System for Changi Airport Terminal 3.
    Leading the software team to implement a Back-end Computer System (.NET, MSSQL2005) for a Speed Enforcement System for LTA KPE Tunnel project, incl. system design, documentation & training of end-users.
    Providing Project Management services for the implementation of a PDA Guided Tour System for two of the Singapore museums, incl. a Web Portal (using .NET and JSP). Besides managing the project I have been actively involved in the functional design of the software and training of the museum staff.
    Providing consultancy services and documentation for various flight information display projects at international airports, e.g. Brunei International Airport.
    Providing consultancy services for complex, customized software system applications.

  • Project Manager

    TouchMedia Pte. Ltd.

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    April 2004December 2004 (9 months)

    Project manager software at the Singapore American School to implement an analogue and digital media scheduling system, making use of the latest technologies in audio/video streaming, digital media storage library, as well as using the RF network for broadcast of the analogue media. Besides the media scheduling system that is implemented for use in all the classrooms, the project also involved implementing a Public Display System that can show a variety of content, like HTML, images, flash animations, video, URL’s.

  • Project Manager

    Infologic Pte. Ltd., Singapore

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    June 2000April 2004 (3 years 11 months)

    Project manager software in initial phase of FIDS upgrade project of Changi Airport Terminal 1 (FIDS1-U)
    Project manager software in the implementation of the FIDS system at Guangzhou Airport.
    Project manager software of the implementation of the Passenger Information Display System (PIDS) at Penny’s Bay Line for Hong Kong MTR.
    Project Manager software for the implementation of Flight Information Display System (FIDS) at Singapore Changi Airport Terminal 2.
    Project Manager / trainer for FIDS software implementation at Brunei International Airport.
    Project Manager for FIDS software at Manado and Ambon Airports in Indonesia.

  • IT Consultant / Trainer

    Panoramix Consultancy, The Netherlands

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    February 1998April 2000 (2 years 3 months)

    Worked for Telecom / Internet Service Providers in Asia (China, Taiwan, Malaysia) and Europe as a consultant. For VersaTel, a European Telecom Company, I worked as a consultant to define the new business processes for their new business unit that sold ADSL-lines. The workflow description was used as a functional requirement specification for an Operational Support System.
    As part of the IT consultancy team I worked on a project for UPC Netherlands (one of the largest cable providers) involving the integration, creation and implementation of the new business processes for their IT helpdesk into the organisation.
    Team leader for the implementation of HP OpenView ITSM software, according to the ITIL standards at Shanghai Online, a Chinese Internet Service Provider (ISP). PRINCE method for project management guidelines.

  • Researcher

    Central Bureau of Statistics (CBS), The Netherlands

    (Government Agency; 1001-5000 employees; Information Technology and Services industry)

    September 1996February 1998 (1 year 6 months)

    As a member of the Research & Development department doing research for the different statistical departments of the Central Bureau of Statistics and EuroStat (European Bureau of Statistics as part of European Union).
    Applied research, included setting up a knowledge based system for the health statistics; and designing a formal classification method for economical statistics.


Bianca Polak’s Education

  • National Institute of Education Singapore

    MA , Instructional Design and Technology , 20052009

  • Zhejiang University, Hangzhou, China

    certificate , Mandarin, level 2 (written, spoken) , September 2002February 2003

    While studying Mandarin, I conducted a course in Conversational and Written English on Arts for MA students at the China Academy of Arts in Hangzhou.

    Activities and Societies:
    Chinese Calligraphy, Chinese Culture, Tai Ji Chuan
  • Free University of Amsterdam, The Netherlands

    MSc , Computer Science, Artificial Intelligence , September 1990August 1996

    Thesis on "Modelling a Multi-Agent System for Load Management of Electricity" as part of a joint research project between SIKT at University College of Karlskrona/Ronneby in Sweden and Vrije Universiteit Amsteredam. My thesis led to 4 co-publications in [1]International Journal of Electronic Commerce, 2000; [2] ICDCS'98. IEEE Computer Society Press, 1998; [3] PAAM'98. The Practical Application Company Ltd, 1998; [4] ICMAS'98. IEEE Computer Society Press, 1998.

    Activities and Societies:
    Board of Faculty Student Organisation, Organiser of Business Excursions, Student Theatre, Pottery, Silk-screen printing
  • Vrije Universiteit Amsterdam

    MSc , Computer Science , 19901996

    details see under the English name: "Free University of Amsterdam" entry


Additional Information

Bianca Polak’s Interests:

professional: instructional design, adult education, knowledge management, cognitive psychology, information technology developments, personal: photography, travel, modern arts, culture, yoga, nature trekking, scuba diving, swimming, outdoors


Bianca Polak’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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